Privacy Policy for Flower Delivery Newcastle

1. Introduction

Welcome to Flower Delivery Newcastle. We are committed to protecting your privacy and ensuring your data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, www.flowerdeliverynewcastle.co.uk.

2. Information We Collect

We may collect the following information when you use our website or services:

  • Personal details (e.g. name, address, email, phone number) when you place an order or contact us.
  • Payment details (e.g. billing address, payment method) are used to process orders.
  • Order information (e.g. recipient’s name, delivery address, special instructions).
  • Website usage data through cookies and analytics tools.

3. How We Use Your Information

We use your data to:

  • Process and deliver your flower orders.
  • Communicate with you about your order or enquiry.
  • Improve our website and customer experience.
  • Send updates, offers or promotional content (only if you opt-in).

4. Sharing Your Information

We do not sell your data. However, we may share your information with trusted third parties only when necessary to:

  • Process your payments.
  • Deliver your order.
  • Host or maintain our website.
  • Comply with legal obligations.

All third parties must respect your data and process it by the law.

5. Cookies

Our website uses cookies to enhance user experience, analyse traffic, and personalise content. You can adjust your cookie preferences through your browser settings. By continuing to use our site, you consent to the use of cookies.

6. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (where legally applicable).
  • Object to or restrict certain types of data processing.
  • Withdraw consent at any time if you have previously given it.

To exercise any of these rights, please email us at [email protected]

7. How We Protect Your Data

We use secure technologies and processes to protect your data from loss, misuse, or unauthorised access. We also limit access to your data to those with a legitimate need to know.

8. Retention of Data

We keep your data only for as long as needed to fulfil the abovementioned purposes, including legal, accounting or reporting requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version with the last revision date will always be available on our website.

10. Contact Us

If you have any questions about this policy or your data, please contact:

Flower Delivery Newcastle

Email: [email protected]

Website: www.flowerdeliverynewcastle.co.uk